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Which Robot Pet Brands Offer the Best After-Sales Service?

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Good after-sales service is a big plus when choosing robot pet brands to purchase from. With such a service, customers are ensured that any issues or concerns are addressed promptly and effectively.

Here’s a look at some of the top robot pet brands known for their outstanding after-sales service because sometimes, even with extra care and maintenance, you might need a professional to take a look at your robot pet.


Sony Aibo

Which Robot Pet Brands Offer the Best After-Sales Service?

Sony’s Aibo, one of the most well-known robotic pets, stands out not just for its advanced technology but also for its excellent customer support. Sony provides a comprehensive warranty that covers both hardware and software issues, offering peace of mind to its users.

The company operates a dedicated support portal where owners can access troubleshooting guides, frequently asked questions, and direct customer support. Additionally, Sony’s service centers are well-regarded for their efficiency and helpfulness in resolving issues that may arise with Aibo.


WowWee CHiP

Which Robot Pet Brands Offer the Best After-Sales Service?

WowWee’s CHiP is another popular robotic pet that excels in after-sales service. The company offers a robust warranty that covers the robot pet against defects in materials and workmanship for a considerable period.

WowWee’s customer support team is known for its responsiveness and willingness to assist with any problems, whether they are related to operational glitches or general inquiries. Their online support resources, including video tutorials and user manuals, further enhance the overall customer experience.


FurReal Friends

Which Robot Pet Brands Offer the Best After-Sales Service?

FurReal Friends, a brand under Hasbro, is renowned for its engaging robotic pets and equally commendable after-sales service. Hasbro offers a standard warranty that covers manufacturing defects and ensures that customers have access to reliable repair services.

The company’s customer support is readily accessible via phone, email, or online chat, making it easy for users to get assistance. FurReal Friends also provides detailed product information and troubleshooting resources on its website, which can be invaluable for addressing common issues.


Little Live Pets

Which Robot Pet Brands Offer the Best After-Sales Service?

Little Live Pets, produced by Moose Toys, is well-regarded for its friendly and responsive customer service. The brand offers a solid warranty on its robotic pets, covering various aspects of the product’s performance. Little Live Pets’ customer service team is known for its helpfulness and efficiency, addressing concerns promptly and providing clear instructions for any necessary repairs or replacements.

The company’s website features an array of support resources, including FAQs and contact information for direct assistance.


Final Note

Which Robot Pet Brands Offer the Best After-Sales Service?

When investing in a robot pet, considering the quality of after-sales service can be as crucial as evaluating the product itself. Brands like Sony Aibo, WowWee CHiP, FurReal Friends, and Little Live Pets stand out for their exceptional support, ensuring that customers receive the help they need long after their purchase.

These companies not only offer reliable warranties but also maintain responsive and helpful customer service teams, contributing to a positive overall ownership experience.

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Linda Takahashi

American-born New Yorker Linda Johnson has been fascinated with robotic machines since she was a teenager, when her father, a surgeon, would introduce to her the machines that he used to perform keyhole surgeries. This interest led her to pursue a tech degree at the University of Washington, where she met Sota Takahashi. They married and now have two children. Linda’s father developed dementia later on and was given a robot pet as a companion. She saw how much having a robot pet friend helped her father, which is what led her to create this website and advocate to spread word about robot pets and how they can help both children and the elderly.

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